Frequently Asked Questions

Redactum offers a comprehensive range of services including research, design and support, data analysis and interpretation, academic and professional writing, editing and proofreading, presentation development, and communication coaching. We cater to academics, professionals, businesses, and content creators.

Our services are designed for graduate students, researchers, academics, business professionals, entrepreneurs, content creators, and educators. Anyone who needs expert support with research, data analysis, writing, or communication can benefit from working with us.

Getting started is easy. Simply browse our Services page, select the service that matches your needs, choose a package or request custom pricing, and fill out the intake form. Our team will review your request and get back to you within 24-48 hours.

Yes, we offer a complimentary initial consultation to discuss your project requirements and determine how we can best support you. This helps us understand your needs and provide an accurate quote.

Pricing is based on several factors including the complexity of the project, scope of work, turnaround time, and level of expertise required. We offer three standard packages (Basic, Standard, Advanced) for most services, plus custom pricing for unique requirements.

Basic packages cover essential needs with standard turnaround times. Standard packages include additional features and usually a faster delivery. Advanced packages offer comprehensive support, priority handling, and premium deliverables. Each service page details the specific inclusions for each tier.

Absolutely. If our standard packages don't fit your needs, you can request custom pricing for any service. Simply click 'Request Custom Quote' and provide details about your project. We'll create a tailored proposal within 48 hours.

We accept all major debit and credit cards, bank transfers, and PayPal. For larger projects, we can arrange milestone-based payment schedules. All payments are processed securely through Shopify' payment system.

Turnaround times vary by service and package. Basic packages typically have 7-14 day turnaround, Standard packages 5-10 days, and Advanced packages include priority delivery. Rush services are available for urgent requests at an additional fee.

We maintain regular communication via email throughout your project. For larger projects, we can schedule video calls for detailed discussions. You'll receive progress updates at key milestones and can ask questions at any time.

All our packages include revision rounds. Basic packages include 1 revision, Standard includes 2-3 revisions, and Advanced packages offer unlimited revisions within scope. Additional revisions beyond the package limit can be arranged at an hourly rate.

Deliverables are provided in your preferred format (Word, PDF, PowerPoint, etc.) via secure file transfer. Large files are shared through encrypted cloud storage. You'll receive all source files and supporting materials as applicable.

Every project goes through our multi-stage quality assurance process. This includes expert review, proofreading, plagiarism checking (for written content), and accuracy verification. Our specialists bring advanced degrees and years of experience to every project.

Absolutely. We take confidentiality seriously. Your files are stored securely and deleted after project completion upon request.

Yes, all written content is checked using industry-standard plagiarism detection tools. We provide originality reports upon request and guarantee that all work is original and properly cited where applicable.

Our team consists of professionals with advanced degrees from reputable institutions. Each specialist has a minimum of 5 years of experience in their field and undergoes rigorous vetting before joining our team.

No! In accordance with Art. 259 of LEGE nr. 427/29 decembrie 2023 (Romanian Law), it is strictly prohibited to offer, sell, or provide work products that are intended to be used by clients as their own academic papers, scientific works, theses, dissertations, projects, or for the purpose of passing evaluations or examinations, and to support the direct completion of such deliverables for university or school submission.

Our data analysts are proficient in SPSS, R, Python, Stata, SAS, Excel, and various specialized tools. We can work with your preferred software or recommend the best tool for your specific analysis needs.

Yes, we're experienced with major citation styles, such as APA, MLA or CMOS. Simply specify your required style, and we'll ensure all formatting and citations comply with the latest edition of your chosen guide.

Yes, we offer comprehensive presentation services including content development, slide design, speaker notes, and presentation coaching. Whether it's a pitch deck, board presentation, or conference talk, we can help you communicate effectively.

We offer retainer arrangements for clients with ongoing needs. This provides priority access to our team, discounted rates, and consistent support. Contact us to discuss a custom retainer package.

Yes, we routinely work under client-provided NDAs for sensitive business projects.